Shipping & Delivery Policy

1. Shipping Destinations

Beauty Essence delivers across Saudi Arabia and GCC countries (United Arab Emirates, Kuwait, Bahrain, Oman, and Qatar). International shipping may be available upon request.

2. Delivery Timeframes

Region	Standard Delivery	Express Delivery
Saudi Arabia	2-5 business days	1-2 business days
GCC Countries	5-10 business days	Not Available

• Orders placed before 3 PM KSA time are processed the same day.
• Orders placed on Fridays or public holidays will be processed the next business day.
• Delivery delays may occur during promotional periods, holidays, or unforeseen circumstances.

3. Shipping Fees

• Orders above SAR 300 qualify for free shipping within Saudi Arabia.
• Orders below SAR 300 are subject to a flat shipping fee calculated at checkout.
• GCC shipping fees depend on weight and destination, displayed at checkout.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via SMS/email.
• You can track your package through our logistics partner’s website.

5. Failed Delivery Attempts

• If delivery fails due to an incorrect address, additional shipping fees may apply.
• If the customer is unavailable during delivery, the courier will attempt a redelivery within 48 hours.

6. Damaged or Missing Items

• If your order arrives damaged, contact us within 48 hours with photos of the package.
• If an item is missing, report it within 3 days of receiving the order.